Buyer FAQ

FAQ for eye makeup wholesale and private label buyers

Find practical order information for lash serum, mascara, eyeliner, private label packaging, wholesale supply, OEM service, samples, payment, and shipping.

Lash serumMascaraEyelinerPrivate label
Venus beautiful+86 181 4449 0882sunnyzhou16888@gmail.com

Fastest way to get useful answers

A clear inquiry helps us avoid vague replies. Share the product, quantity, country, and customization needs at the start.

  • Product: lash serum, mascara, eyeliner, or a combined eye makeup order
  • Quantity range
  • Private label, wholesale, or OEM order type
  • Packaging requirements and launch timing

Label and packaging wording

For eye-area cosmetic products, we can review ingredient details, claim direction, label wording, and packaging text before production.

  • Confirm ingredient and label requirements
  • Match public claims with product documents
  • Use suitable cosmetic appearance wording
  • Check packaging text before printing

Order terms at a glance

MOQ, sample cost, payment, production time, and shipping are confirmed on each quotation because product and customization requirements vary.

  • Typical first-order MOQ starts around 100 pieces
  • Customized samples usually require 10-15 days
  • Bulk production commonly takes about 15-30 days
  • Express, air, and sea shipping options are available

Supplier profile

Company details buyers can check before a quote

Venus beautiful is the export brand of Chuangyuan Cosmetics Manufacturing (Shenzhen) Co., Ltd., based in Shenzhen, Guangdong, China. Our team reviews product type, order quantity, packaging, samples, lead time, and label details with buyers before bulk production.

  • Registered Shenzhen cosmetics company information
  • 15 years of factory production experience for eye makeup products
  • Product focus: eyeliner, mascara, lash serum, eyebrow serum, and cosmetic packaging
  • Service options: ready stock, mixed small orders, private label customization, and OEM support
Business license for Chuangyuan Cosmetics Manufacturing

Buyer questions

Questions buyers ask before sending an inquiry

What products are the main focus?

We currently present lash serum, mascara, and liquid eyeliner, with wholesale, private label, light customization, and OEM order support.

Do you offer private label?

Yes. Private label service can include logo, tube appearance, packaging, box design, and product direction.

Can I request OEM?

Yes. OEM orders can be evaluated after you share target product, order size, packaging requirements, and market requirements.

How can I get a sample?

Ready samples without a customized logo may be available without a product charge, while the buyer pays freight. Customized samples may include printing or setup charges. We confirm the exact sample policy before shipment.

How long does a customized sample take?

Customized samples usually take about 10-15 days after the product, logo, packaging, and sample requirements are confirmed.

Can you help with packaging and logo design?

Yes. We can review logo placement, Pantone color references, tube or bottle appearance, outer box layout, and packaging specifications. New mold work requires a sample or technical drawing.

What are the payment terms?

The current standard terms are 30% deposit and 70% balance before shipment by T/T. Small orders may require full payment by T/T or PayPal. Final terms are stated on the quotation.

How can orders be shipped?

Small orders can usually ship by DHL, FedEx, UPS, or another express service, often taking about 3-7 business days after dispatch. Larger orders can ship by air or sea according to cost and timing requirements.

Request product details

Send requirements for catalog, MOQ, samples, or quote.

Share product type, quantity, country, packaging, and service needs so the sales team can reply with practical catalog and quotation details.

WhatsApp+86 181 4449 0882